1xSlots Support

1xSlots support service is one of the strengths of our online casino. Specialists work around the clock and are available for contact all 365 days a year. You can ask for help at any time and get detailed and free advice on your question. We’re happy to help you solve your problem. To contact 1xSlots support team, use one of the official contacts.

Ask any question to 1xSlots support.

Email

The most effective way to solve your problem is by contacting one of the official 1xSlots support email addresses. This method of communication is suitable for dealing with any issues. You will be able to describe your problem in detail, and we will have time to consider it in detail. You can send letters to three email addresses, depending on what specific issue you are concerned about.

Technical support: support@1xslot.com
For security and verification issues: security@1xslot.com
For complaints and suggestions: complaints@1xslot.com

1xSlots support team always tries to address a user’s question as quickly as possible and provide advice. Depending on the workload of the specialists, the waiting time may vary from 5 minutes to 24 hours.

If you want to help us solve your problem faster, keep in mind the following recommendations:

  • Use the subject line to describe your problem in a few words;
  • Try to describe your problem in full in one letter. Provide all the details in the text. If necessary, attach screenshots and explanations;
  • Send letters from your own email address which you specified when registering at 1xSlots;
  • Be polite when communicating with the support team. Don’t be rude or insulting to the specialist.

As soon as we look into your question, you will receive a reply to your email.

Send your request to 1xSlots via email.

Online Chat

For simple questions and quick consultations you can contact the support team 1xSlots through the online chat on the site. There is a specialist on duty around the clock. To write to him, open the chat window and send a message in it. In a few minutes you will get an answer.

Chat with to 1xSlots staff online.

FAQ

Does 1xSlots have a license?

Yes, the online casino operates under an official Curacao license. This allows us to provide services to users from India and dozens of other countries.

Is there a welcome bonus?

Yes, you can get a welcome bonus of 100% of your first deposit.

At what age can I play?

You must be at least 18 years old to play money on 1xSlots. Underage players are not allowed to register.

Can I play from my smartphone?

Yes, you can do it through the web version of the site in your browser, or the mobile app after downloading and installing it.